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How would you have personally dealt with this bizarre customer?
I'm minding my own business, putting a shoe away on the clearance rack. From 20 feet away, I hear some guy say, "Hey, you!" Mind you, it isn't a friendly "Hey, you!"... it has more of a "You gave me bad service last visit, you prick!" connotation to it. I doubt the person is addressing me, but I turn around anyway, and there's an elderly white couple standing in the aisle. I walk over to them really slowly on purpose. Noone's ever addressed me as "Hey, you!" in the 2 years I've been working at that store, so I'm not gonna run over to him like a Scottish Terrier and be all docile while he chews me out. So the guy says, "I was gonna buy some slippers, but they said "Made in China"... so *PLLT!!* (thumbs down)... no sale for you! I don't live in China! I ain't Chinese... I'm Japanese!" *man and wife walk away*
Pretend you were the salesman in this scenario: How would you have personally responded to that odd customer?
I am Black. Maybe that played into it a bit.
i would tellem you aint black and it was just made in china you dont have to be chinese so buy these slippers or get out
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